Edit user groups

You can edit an organization’s user groups in 10Duke SysAdmin.

On a user group’s page, you can edit the group’s details, add new and existing users to the group to give them access to the licenses the group is authorized to use, and remove users from the group to remove access.

You can also add an individual user to user groups or remove them from groups from their user account.

Edit a user group’s details

You can edit, for example, a user group’s name and change the group’s type.

Limitations:

  • An organization can have only one user group of type “employees”.

To edit a user group’s details:

  1. In the left sidebar, go to IDENTITY > Organizations.

  2. In the organization table, select the organization and select Actions > Manage user groups.

  3. In the table, select the user group you want to edit. The details open below the table.

  4. On the Details tab, edit the user group’s details in the same way as when creating a group.

  5. Click Save.

The changes take effect immediately.

Add users to a user group

Use the steps below to add existing users to a user group on the group’s page. The user gets no notification about this.

You can also grant the user organization administrator access if needed.

Another option is that you invite users by sending them an email invitation. You can also create new users into the group this way. See how to invite users to a group.

To add existing users to a user group:

  1. In the left sidebar, go to IDENTITY > Organizations.

  2. In the organization table, select the organization and select Actions > Manage user groups.

  3. In the table, select the user group. The details open below the table.

  4. Go to the Members tab and select Actions > Add member(s). The user table opens.

  5. If you want to filter the user table:

    • To search users by email, start typing the user’s email address in Contact Email.

    • To search users by name, enter the name in the First name or Last name column.

  6. Click the applicable button next to a user to add them to the group—either as an end user or as an organization administrator.

    With both options, the user gets access to the licenses that the user group is authorized to consume.

    Add as many users as needed.

Remove users from a user group

Remove users from a user group on the group’s page. The user gets no notification about this.

Removing a user from a group removes their access to the licenses that the user group is authorized to consume (unless the user belongs to another user group that allows them access to the same licenses).

To remove users from a user group:

  1. In the left sidebar, go to IDENTITY > Organizations.

  2. In the organization table, select the organization and select Actions > Manage user groups.

  3. In the table, select the user group. The details open below the table.

  4. Go to the Members tab.

  5. Select the users you want to remove and select Actions > Remove member(s).

If a removed user is currently consuming an organization license they no longer have access to, they are able to continue consuming the license until the license lease expires or the client application tries to refresh the lease, whichever comes first.

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